Session 3 | Where AI meets the future of work: Strategies to power the employee experience
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#HRGVirtual
Session Details
02/07/2024
11:15am - 12:00pm

The future of AI in the workplace is set to transform the way we do business, bringing in incredible efficiency and innovation.

It’s important to start embracing and preparing for these changes now because AI is evolving fast, and integrating it into our daily operations can give us a real competitive edge.

Using AI can significantly improve the employee experience by providing personalised support, simplifying workflows, and helping make smarter decisions based on data. This shift not only boosts productivity but also frees up employees to focus on more meaningful, creative tasks, leading to higher job satisfaction and a more vibrant, resilient workforce.

Join us for an inspiring session to learn:

  • The latest EX trends for unlocking the power of intelligent employee service.

  • Emerging AI technologies enabling HR efficiencies.

  • How Zendesk helps streamline new hire onboarding while giving hiring managers visibility into the process.

  • Liam Soutar
    Liam Soutar
    Deputy Head of Content
    HR Grapevine
  • Paulette Chafe
    Paulette Chafe
    Senior Director, Product & Thought Leadership
    Zendesk
  • Vijay Puppala
    Vijay Puppala
    Principal Solutions Consultant
    Zendesk
About Zendesk

Zendesk AI-Powered Employee Service is a modern and intelligent solution that leverages the latest in AI and personalisation to streamline internal service operations, elevate efficiency and improve job satisfaction through user-friendly employee experiences. It scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises.

Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering CX and EX service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America.

Resources
Zendesk for HR
Zendesk for HR
Download
Strategic Insights:
AI & the Future of Employee Experience
Strategic Insights:
AI & the Future of Employee Experience
Download
Report | EX Trends 2024
Report | EX Trends 2024
Download
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